On Scene First provides various solutions to meet your public safety needs. The list of services below is far from our only service capabilities. On Scene First is always open to the idea of creating new and innovative ways of training. Please do not hesitate to discuss customizable training options. 

 If you do not see what you are looking for, ask, and there is a chance we can make it happen. If we cannot provide a class or service, we have a vast network of public safety difference-makers we would love to connect you with.

Classes are available virtually, in person, and on-demand environments.  If a price is not listed, it is negotiated based on the number of sessions and travel requirements. Please reach out for a quote.

Class times are flexible; we fully understand the public safety profession’s challenging schedule and are happy to offer training around the clock. While not recommended for information retention purposes, it does include overnight hours if necessary. 

We have you covered if you want an entertaining, educational, and empowering speaker. With over 25 years of public safety experience and a passion for public speaking, training, and consulting, it is truly an honor to be the opening/closing speaker at conferences and workshops nationwide. While leadership, personality/behavior, and mental health are our areas of expertise, we can offer customized messages to suit your needs. Please reach out for a quote.

Virtual classes are delivered via the Zoom webinar platform.

The student must be on camera for the class if a certification certificate is required. 

Virtual class pricing is determined by the number of class hours, whether assessment links are requested, and whether the class is open to all or agency-specific. Please contact us for a quote.  

The host must provide the following: 

·       Comfortable classroom space, with tables

·       Presentation projector and speakers

Contract Class: 

·       A flat fee

·       No minimum number of students is required.

·       No limit on the number of attendees

 Hosted Class:

·       Each agency/student is responsible for payment.

o   The fee per student

·       The negotiated minimum number of students is based on travel requirements

o   If the minimum is met, the host agency earns two free seats.

·      On Scene First and the host agency will advertise to fill the seats.

Saving Lives on Both Sides of The Call! 

Hours: 8-hours

Description: First responders are accustomed to prioritizing others over themselves. This 8-hour presentation delves into smashing the stigma of compromised mental health, wellness, and interpersonal understanding. We explore a comprehensive PTSD timeline, covering events leading to PTSD, risk factors, triggers, warning signs, diagnosis, and avenues for seeking help and supporting others in their journey. This session underscores the significance of prioritizing self-care by putting on an oxygen mask on ourselves before trying to help others. By focusing on our mental health and wellness, we aim to increase awareness and better nurture ourselves and one another, ultimately contributing to saving lives on both sides of the call.

Reset It, Before You Regret It!

Hours: 8-hours

Description: Whether you're a novice or a seasoned call-taker, this session is designed to reinvigorate your approach. We begin with a brief mental health check-in and then embark on a journey to boost confidence and refine skills. This class focuses on preventing subpar call handling and identifying potential areas of liability. If you're seeking a customer service reset and insights on TTY, EMD refresh, social media do's and don'ts, and valuable free tools to enhance your performance, this class is tailored for you!"

The Team Leadership Approach: Igniting a Morale-Driven Mindset!

Hours: 8-Hours

Description:

No matter what position you hold in your organization, each team member plays an integral role in the trajectory of morale. This comprehensive class is designed to provide a well-rounded understanding of an effective team-driven morale mindset. This integrated learning experience helps to understand how leadership responsibilities and team buy-in are intertwined and necessary. We will share the most popular thoughts of hundreds of ECC teams nationwide on what we need to keep doing, start doing, and stop doing to improve morale.

 Topics include but are not limited to self-awareness, challenging behaviors, letting go of the past, and changing negative perspectives to more positive ones. This will leave your team better equipped to create a more productive work environment where effective leadership and high team morale work together to drive success.

 Cognitive Diversity: Understanding Why Our brains don’t “Brain” the Same!

Hours: 8-hours

Description:

From dispelling common myths to identifying neurodivergent versus neurotypical traits, participants will gain valuable insights and practical strategies for effective interactions with both neurotypes.

Embracing flexibility in communication and setting realistic expectations of others is essential to accommodate the diverse cognitive needs within our teams.

 Attendees will leave with tools, tips, and tricks for successful personal and interpersonal understanding, especially regarding procrastination, perfectionism, delegation, accommodations, and feeling less than others.

Embracing different cognitive styles creates a more inclusive and productive work environment. The goal of this session is to create an inclusive and supportive atmosphere to celebrate our differences rather than tolerate them, embrace the strengths that each unique mind brings to their team, and work better together.

Renovation Time: Rebuilding Your 9-1-1 Foundation!

Hours: 8-hours

Description:

This session is a journey back to the early days of your public safety career. This session will aim to reset your mental and emotional outlook, underscoring the critical need to prioritize your mental well-being before extending care to others. This session should create or repair the foundation of profound responsibility 9-1-1 professionals have as the voices of reason, not resentment for both callers and responders.

 We will also discuss the significance of diligent commitment over mere procedural compliance, offering numerous practical examples of best practices and common pitfalls to avoid. The focus is on instilling confidence in handling situations without fearing litigation and learning how to prevent legal issues effectively. Staying aligned with the mission and proactively countering complacency will be the focus of this game-changing session.

The Ethical Compass: Navigating Public Perception as a Public Official

Hours: 8-hours

Description:

Public officials are under constant scrutiny in today's world, where every action, decision, and word can influence public trust. This session focuses on maintaining an ethical compass while navigating the complex landscape of public perception. We’ll discuss how integrity, transparency, and accountability shape the relationship between public officials and the communities they serve. Through real-world examples and practical strategies, participants will learn how to balance ethical decision-making with the pressures of public opinion, ensuring that their actions meet legal standards and uphold the trust of those they lead.

 DISCover the People-Centered Perspective

Hours: 8-hours

Description:

The most valuable asset within any public safety organization is its dedicated team. This session centers on the DISC Model of Human Behavior, providing attendees with a valuable 24-question DISC assessment. The focus is cultivating stronger interpersonal relationships by fostering self-awareness and enhancing communication skills. Beyond the outlined topics, we also explore the significance of identifying one's role and responsibilities within the dynamic realm of human interaction.

Topics Include:

·       5-page DISC human behavior model assessment and overview

·       How to know yourself, know your people, and build better teams.

·       Empathy and Emotional Intelligence

·       Communication Skills and Conflict Tips

Once Upon a Leader: What We Should Have Learned from Children’s Books

Hours: 8-hours

Description:

In this engaging and reflective session, we’ll explore the timeless wisdom hidden within the stories we grew up loving. From beloved fairy tales to classic children’s books, these stories shaped our imaginations but also carried deeper lessons about courage, empathy, resilience, and decision-making—traits essential for today's leaders. By revisiting the narratives of our childhood, we’ll uncover the guidance these tales offer on navigating challenges, inspiring others, and fostering personal growth. Join us as we rediscover the powerful life lessons we may have missed and how they can inform our leadership journeys today.